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McClain Law LLC - Master Service & Payment Policy

Payment Policy for McClain Law, LLC

Last Updated: December 2024

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1. Payment Terms

 

At McClain Law, LLC, we prioritize clear and transparent payment terms to ensure a smooth working relationship with our clients.

 

Standard Payment Terms:

  • Service begins after the initial consultation and the execution of a service agreement.

  • All invoices issued must be paid in full within 30 days from the invoice date.

  • Work will not commence until the full payment is received or a payment plan has been established.

 

Accepted Payment Methods:

We accept various payment methods for your convenience, including:

  • All major credit cards

  • Personal or Business checks (make payable to: McClain Law, LLC, and mail to: 7777 Bonhomme Ave., Suite 1800, Clayton, MO 63105)

  • Zelle

  • Cash App (handle: $McClainLawLLC)

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2. Late Payment Policy

  • Any 30 days or more past due payments will incur a $10 late fee.

  • Late fees will be assessed for each missed payment in payment plans.

  • Requests to waive fees due to extenuating circumstances may be considered, and clients are encouraged to communicate any such issues promptly.

 

3. Payment Plan Options

To accommodate clients' needs, we offer flexible payment plans.

 

Payment Plan Structure:

  • Each payment plan requires a mandatory non-refundable deposit of 10% of the total service fee.

  • Clients must sign a payment plan agreement to begin.

 

Available Plans:

  1. 8-Week Payment Plan:

     - 10% deposit + balance divided over 8 weekly payments.

  2. 10-Week Payment Plan:

     - 10% deposit + balance divided over 10 weekly payments.

  3. 12-Week Payment Plan:

     - 10% deposit + balance divided over 12 weekly payments.

 

Example Calculation (Total Service Fee: $2,500):

Required deposit: $250

Remaining balance: $2,250

  • 8-week plan:** $281.25/week

  • 10-week plan:** $225.00/week

  • 12-week plan:** $187.50/week

 

4. Refund Policy

 

Standard Refund Terms:

  • All delivered services and documents are non-refundable.

  • Clients have a 3-day window after payment of the invoice to cancel for a full refund.

  • Refunds will only be processed before service delivery or document preparation.

 

Payment Plan Refunds:

  - The initial 10% deposit is non-refundable.

  - The remaining balance is refundable under the conditions outlined in this policy.

  - A written request for a refund is required.

 

Non-Refundable Circumstances:

  • Completed document deliveries.

  • Services already rendered.

  • Client non-participation in required processes.

  • Missed deadlines due to client delays.

  • Late cancellations occur after the 3-day window.

 

5. Client Participation Requirements

 

Client participation is critical to maintaining progress and ensuring the quality of legal service.

 

Client Responsibilities Include:

  • Timely submission of all requested documentation.

  • Active involvement in all scheduled meetings.

  • Prompt responses to any communications from the attorney.

  • Adhering to established deadlines.

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Impact of Non-Participation:

  • Non-participation may result in missed legal deadlines and compromise the quality and effectiveness of services.

  • No refunds will be available for delays caused by the client’s non-participation.

  • Clients may incur additional fees or experience service delays as a result.

 

6. Implementation Process

The following steps outline the process for engaging our legal services and commencing work:

  1. Initial consultation and execution of a service agreement.

  2. The invoice will be generated based on the services agreed upon.

  3. Selection of a payment plan, if necessary.

  4. Payment of the required deposit (if applicable).

  5. Signing of the payment plan agreement.

  6. The regular payment schedule begins as outlined in the agreement.

  7. Commencement of service work upon completion of the above steps

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7. Important Terms & Conditions

  • All fees become non-refundable once services are delivered.

  • Services will not begin until the deposit is received and the payment plan agreement is signed.

  • McClain Law, LLC reserves the right to withdraw representation if non-compliance with the payment plan exists.

  • The attorney is not liable for missed deadlines resulting from client delays.

  • Additional fees could apply for excessive revisions or delays in service.

  • All payment plans must have a signed agreement before implementation.

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